HotSauce Technologies

• Develop full-stack web applications for customer use and internal use.
• Develop customer-facing user interfaces using React, TypeScript, NextJS, and Tailwind.
• Develop back-end infrastructure and APIs using Node.JS, SpringBoot Java and Postgres SQL.
• Design prototypes and mock-ups for new products and feature additions to existing products using Figma.
• Work within a multi-continental team environment managed using industry-standard Agile Sprint based format.
• Develop for our legacy product using C# and Microsoft SQL Server.

• Led various initiatives within the company to clean up our processes, including streamlining our Work Order system, our shipping and inventory management system, and our cancellation procedures.
• Oversaw lower-level technicians and ensure they have the proper information and tools necessary to solve customer issues.
• Handle scheduling conflicts, manage appointments, assign personnel to projects and initiatives.
• Created databases in order to better analyze, organize, and maintain customer data.

• Troubleshot problems customers were having with our products, including but not limited to SQL errors, credit card processing issues, system configuration, Windows-related problems, and internet connectivity issues.